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Director of Patient Safety in Pasadena, TX at Protocol

Date Posted: 9/13/2018

Job Snapshot

Job Description

Director of Patient Safety- Pasadena, TX (239848)

Shift: Full Time- Days (No Weekends)

Salary: $100k – $120k DOE


Job Duties:

  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).

  • Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.

  • Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.

  • Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.

  • Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.

  • Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.

  • Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.

  • Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.

  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.

  • Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.

  • Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.

  • Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.

  • Champion completion of Culture of Safety Survey.

  • Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.

  • Support and encourage harm reporting throughout the organization through a nonpunitive just event reporting system.

  • Provide feedback that acknowledges both the value of event reporting and review of reported events.

Job Requirements



  • Bachelor’s degree required; Master’s preferred

  • Clinical Background Required

  • 3-5 years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc. 

  • CPHRM, CPPS must have within first year of hire

  • TeamSTEPPS Master Trainer required; If not already a Master Trainer, must obtain certification within first year of hire


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