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Electronic Services Representative - Card Services in La Cañada Flintridge, CA at Protocol

Date Posted: 11/29/2018

Job Snapshot

Job Description

Our client, a credit union located in the La Canada Flintridge area, is seeking  an Electronic Services Rep. to join their team.  You will perform tasks associated with Mastercard credit cards, ATM cards, and terminals, online banking, mobile access, and online account opening activities.  Creates new ATM cards on core system.  Processes online account opening applications. Assists members in troubleshooting computer related issues with online systems.  Handles weekly balancing of ATMs.  Reviews and approves daily ATM and Mobile check deposits.  Performs adjustments/returns using CO-OP's Data Navigator system. Monitors and investigates possible fraudulent activity through online banking and mobile access, ATM cards and Mastercard credit cards. 

Fulltime, Temp to Hire position.  Salary range:  $18 to $22 per hour, depending upon experience.  For immediate consideration, please submit resume' to   pkc@protocolagency.com

Job Requirements

Requires a minimum of two years experience in Financial services working with electronic services.  Working knowledge of Fiserv Spectrum, Co-OP, and First Data computer programs highly desired.  Technical skills related to e-commerce support, such as browser settings, clearing of cookies/cache, and ability to assist members in troubleshooting connectivity.  Working knowledge of Word and Excel.  Must be bondable by the credit union''s insurance company

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